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Privacy Policy for Vrtl Pirates LLC
Effective Date: November 14, 2025
Last Updated: November 14, 2025
1. Introduction
Welcome to Vrtl Pirates LLC ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our digital marketing services (the "Services"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our Services.
2. Information We Collect
2.1 Personal Information
When you contact us or use our Services, we collect:
- Name: Used for personalization and communication
- Email Address: Used for communication and service delivery
- Phone Number: Used for SMS notifications and account identification (if provided)
- Company Name: Used for business context and service customization
- Business Information: Website URLs, industry, and other relevant business details
2.2 Website Usage Data
When you visit our website, we automatically collect:
- Device Information: Device type, browser type, operating system
- IP Address: Used for security and analytics purposes
- Usage Metrics: Pages viewed, time spent on pages, referring URLs
- Cookies and Tracking Technologies: To enhance user experience and analyze website performance
2.3 Service-Related Data
When you engage our Services, we may collect:
- Website Analytics Data: Traffic data, search rankings, performance metrics
- Content Information: Website content, keywords, and optimization data
- Communication Records: Emails, messages, and other correspondence
- Payment Information: Processed securely through third-party payment processors (we do not store full payment card details)
2.4 SMS Delivery Data
If you opt-in to receive SMS messages, we log:
- Message Delivery Status: Whether SMS messages were successfully delivered
- Message IDs: Message identifiers for troubleshooting
- Send Timestamps: When messages were sent
3. How We Use Your Information
3.1 Provide Core Services
- Deliver SEO and AEO services
- Conduct website audits and optimization
- Provide digital marketing strategy and consultation
- Send service updates and reports
- Respond to inquiries and provide customer support
3.2 Communication
- Send activation SMS with service links (if applicable)
- Send service notifications and updates
- Respond to support requests
- Provide account assistance
3.3 Improve Our Services
- Analyze usage patterns to improve features
- Fix bugs and technical issues
- Optimize website performance
- Develop new services and features
3.4 Legal and Security
- Comply with legal obligations
- Protect against fraudulent or illegal activity
- Enforce our terms and conditions
- Respond to legal requests
4. How We Share Your Information
4.1 We Do NOT Sell Your Data
We will never sell, rent, or lease your personal information to third parties.
4.2 Service Providers
We share data with trusted service providers who help us operate our Services:
Web3Forms (Form Processing):
- Processes contact form submissions
- Location: United States
- Purpose: Form handling and email delivery
- Privacy Policy: https://web3forms.com/privacy
SMS Service Providers:
- Receives phone numbers for SMS delivery only (if applicable)
- Location: United States
- Purpose: Send activation SMS and notifications
Analytics Providers:
- Website analytics and performance monitoring
- Purpose: Improve website functionality and user experience
4.3 Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes (subpoenas, court orders)
- Protect our rights or property
- Investigate fraud or security issues
- Protect user safety
5. Data Security
5.1 Encryption
- In Transit: All data is encrypted with TLS/SSL during transmission
- At Rest: Sensitive data is encrypted when stored
- Secure Connections: We use HTTPS for all website communications
5.2 Access Controls
- Limited employee access to user data
- Service accounts use least-privilege principles
- Regular security audits
5.3 Data Retention
- Active Clients: Data retained while service relationship is active
- Inactive Clients: Data deleted after 365 days of inactivity
- Deleted Accounts: Data permanently deleted within 30 days
6. Your Privacy Rights
6.1 Access Your Data
You can request a copy of all data we have about you by emailing: virtualpiratesllc@gmail.com
6.2 Delete Your Data
You can request account deletion by:
We will delete your data within 30 days.
6.3 Opt-Out of SMS
You can stop receiving SMS notifications by:
Note: Opting out of SMS will prevent SMS notifications but will not delete your account.
6.4 Cookies and Tracking
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
6.5 California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect
- Request deletion of your personal information
- Opt-out of the sale of personal information (we don't sell data)
- Non-discrimination for exercising your rights
Contact us at: virtualpiratesllc@gmail.com
7. SMS Privacy & Compliance
7.1 SMS Consent
By providing your phone number and checking the consent box, you agree to receive:
- ONE activation SMS when you first register (if applicable)
- Service notifications and updates
7.2 SMS Opt-Out
You can opt-out anytime by replying STOP to any message.
7.3 Message Frequency
- Activation SMS: One-time only (if applicable)
- Service Updates: As needed for service delivery
7.4 Message Rates
Standard message and data rates may apply from your mobile carrier.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze website usage
- Remember user preferences
- Improve website functionality
You can control cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
10. Children's Privacy
Vrtl Pirates LLC is not intended for children under 18. We do not knowingly collect data from children under 18. If we discover we have collected data from a child under 18, we will delete it immediately.
11. International Users
Vrtl Pirates LLC is based in the United States. All data is stored on servers in the United States. By using our Services, you consent to the transfer of your information to the United States.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Material changes will be notified via:
- Email notification (if provided)
- SMS notification (if applicable)
- Website notice
By using Vrtl Pirates LLC Services, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: November 14, 2025 | Version 1.0